Thinking of replacing your windows in Vaughan? It’s a smart move. New windows can boost energy efficiency, raise property value, and give your home a fresh, clean look. But before you dive into installation, you need to pick the right contractor. The best way to make sure you’re getting top-quality service? Ask the right questions.
At Polaris Windows and Doors, we get these questions often. And as Vaughan’s trusted window replacement pros, we believe every homeowner should have the info they need to make confident decisions. Here’s a rundown of the top questions you should ask your window replacement contractor—and why they matter.
1. Are You Licensed and Insured to Work in Vaughan?
This is a must. Always verify that your contractor is licensed and carries both liability insurance and WSIB (Workplace Safety and Insurance Board) coverage. It protects you from liability if something goes wrong on-site.
2. What Window Brands and Types Do You Offer?
Ask about the types of windows they carry. Do they offer vinyl windows? Casement, awning, single or double-hung? This helps you assess quality and find a style that suits your home.
See our guide on types of home windows to compare options.
3. Can I See Your Past Work or Local References?
Any reputable window contractor in Vaughan should be happy to share before-and-after photos or provide contact info for past clients. Online reviews on Google Maps also give you a real idea of their reputation.
4. What’s Included in the Quote?
Always ask for a detailed breakdown. Does it cover installation, cleanup, and removal of your old windows? Are there any hidden costs? A thorough quote helps you avoid surprises down the line.
Check out our article on how much does it cost to replace windows to get a sense of pricing.
5. Who Will Be Doing the Actual Work?
Will the work be done by in-house employees or subcontractors? Knowing who’s actually installing your windows ensures accountability. At Polaris, we handle everything with our experienced crew.
6. Do You Offer Energy-Efficient Window Options?
With Ontario’s changing seasons, energy efficiency is key. Ask about ENERGY STAR® rated products, triple-pane windows, or Low-E coatings that help with insulation.
Explore our energy-efficient vinyl windows for inspiration.
7. What Warranties Do You Provide?
A strong warranty speaks volumes. It should cover both the product and installation. Polaris offers a transferable lifetime warranty – a great plus if you plan to sell your home.
8. How Long Will the Project Take?
Get an estimated start and end date. Weather and supply issues can affect timelines, but a reliable contractor will provide a realistic schedule.
9. Do You Handle Permits and Local Regulations?
In Vaughan, some window replacements may require permits or must meet specific building codes. Make sure your contractor knows and manages these steps.
Read about how to choose a window replacement company for more selection tips.
10. What Post-Installation Services Do You Offer?
Do they clean up, haul away old materials, and offer follow-ups or maintenance advice? A full-service contractor won’t leave you with a mess.
Why These Questions Matter
Hiring the right contractor isn’t just about the lowest quote. It’s about trust, skill, and long-term value. You want someone who communicates clearly, works safely, and delivers high-quality results.
At Polaris, we’ve helped thousands of Vaughan homeowners find the perfect vinyl windows that combine beauty, durability, and performance. From bow windows to single sliders, we’ve got options that suit every style and budget.
Why Choose Polaris Windows and Doors?
We’re not just another contractor in Vaughan. At Polaris Windows and Doors, we’re your local experts with a track record of delivering premium window replacement services across the Greater Toronto Area. Here’s what sets us apart:
- Energy Savings: Our ENERGY STAR® certified windows are engineered for the Canadian climate, helping lower your energy bills.
- Installation You Can Trust: All work is done by our skilled in-house team, not subcontractors.
- Financing Options: Don’t pay for 90 days and enjoy low monthly payment plans.
- Top-Rated Warranty: We back our work with a lifetime transferable warranty—no gimmicks.
- Custom Solutions: Whether you want classic double-hung or modern bow windows, we have the style, size, and colour to match your home.
Whether you’re upgrading a single window or planning a full home renovation, we make the process smooth, affordable, and stress-free.
Final Thought: Get It in Writing
No matter how trustworthy your contractor seems, always get a written contract. It’s not just a formality—it’s your protection.
A proper contract should include a full scope of the project: window types, quantity, installation method, and cleanup responsibilities. It should clearly define warranty terms, the timeline from start to finish, payment milestones, and how unexpected changes will be handled. That way, there are no grey areas or miscommunications.
It’s your home and your investment. A solid written agreement gives you peace of mind and sets clear expectations from day one.
Need Window Help in Vaughan? We’re just around the corner. Find us on Google Maps and let’s get started!
